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Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

alt="Travel websites failing basic accessibility tests" title="Travel websites failing basic accessibility tests"
News / Online
Travel websites failing basic accessibility tests
By Linda Fox | August 30, 2023
Consistent accessibility issues such as missing alternative text and unlabeled form fields are barriers to bookings from disabled travelers. Read More
alt="Snowfall acquires group travel app AmigoGo" title="Snowfall acquires group travel app AmigoGo"
News / Startups
Snowfall acquires group travel app AmigoGo
By Linda Fox | August 30, 2023
AmigoGo founders Nick Castrioty and Josh Sparkes are bringing their technology expertise to Snowfall. Read More
alt="CEO Spotlight - Tony Fernandes of Capital A" title="CEO Spotlight - Tony Fernandes of Capital A"
Interview / Online
CEO Spotlight - Tony Fernandes of Capital A
By Linda Fox | August 29, 2023
Capital A has been steadily developing from an airline to an online travel platform and most recently a super app offering financial services, ride hailing, food delivery and more.  Read More
alt="Critical tax changes impacting the lodging industry" title="Critical tax changes impacting the lodging industry"
From Our Partners / Online
Critical tax changes impacting the lodging industry
By Avalara | August 29, 2023
Accommodation platforms, online travel agencies and short-term rental operators are facing greater scrutiny, increased regulation and new tax obligations. Read More
alt="Ryanair's online facial recognition creating friction for business travelers" title="Ryanair's online facial recognition creating friction for business travelers"
News / Technology
Ryanair's online facial recognition creating friction for business travelers
By Lauren Arena – Business Travel News Europe | August 28, 2023
Business travelers in the United Kingdom have reported ongoing "friction" and "frustrations" when booking flights with Ryanair due to the carrier's online booking verification process that requires... Read More
alt="Axis Bank partners with Cleartrip to bring travel benefits to cardholders" title="Axis Bank partners with Cleartrip to bring travel benefits to cardholders"
News / Online
Axis Bank partners with Cleartrip to bring travel benefits to cardholders
By Morgan Hines | August 25, 2023
India-based Cleartrip and Axis Bank are linking up to provide Axis Bank cardholders with special travel perks when they book with Cleartrip. Read More
alt="Vervotech acquired as Constellation continues acquisition spree" title="Vervotech acquired as Constellation continues acquisition spree"
News / Technology
Vervotech acquired as Constellation continues acquisition spree
By Linda Fox | August 18, 2023
Founded in India in 2018, Vervotech will continue to operate independently but be able to further develop its products through Juniper’s resources and industry experience. Read More
alt="Wego CEO on the Middle East’s travel boom, generative AI and more" title="Wego CEO on the Middle East’s travel boom, generative AI and more"
News / Online
Wego CEO on the Middle East’s travel boom, generative AI and more
By Mitra Sorrells | August 18, 2023
Wego CEO Ross Veitch explains why he's bullish on the future of tourism in the Middle East and how generative AI-powered chat interfaces could become the new "gatekeepers" for e-commerce. Read More
alt="U.S. online channel share expected to remain unchanged through 2026" title="U.S. online channel share expected to remain unchanged through 2026"
News / Online
U.S. online channel share expected to remain unchanged through 2026
By Phocuswright Research | August 18, 2023
Changing traveler behavior from 2020-2022 has brought about several noteworthy shifts, some of which are expected to endure for a considerable period, particularly related to travel distribution. Read More
alt="Despegar reports record quarter for revenue" title="Despegar reports record quarter for revenue"
News / Online
Despegar reports record quarter for revenue
By Linda Fox | August 17, 2023
The Latin America OTA reported its first positive quarter since 2019 with net income of $28 million. Read More
alt="You, Me & The Machine: The Phocuswright Conference 2023" title="You, Me & The Machine: The Phocuswright Conference 2023"
News / Online
You, Me & The Machine: The Phocuswright Conference 2023
By PhocusWire | August 17, 2023
Make plans to attend The Phocuswright Conference in November for Center Stage sessions featuring industry leaders along with dedicated programs for innovation, diversity, Young Leaders and... Read More
alt="Travel tech platform Mondee acquires Skypass, reports Q2 net revenue of $57M" title="Travel tech platform Mondee acquires Skypass, reports Q2 net revenue of $57M"
News / Distribution
Travel tech platform Mondee acquires Skypass, reports Q2 net revenue of $57M
By Mitra Sorrells | August 15, 2023
Skypass is the fourth acquisition for Texas-based Mondee this year, as the company looks to expand both geographically and into new content and distribution channels. Read More
alt="Online travel giants seeking to mix up marketing channels" title="Online travel giants seeking to mix up marketing channels"
News / Online
Online travel giants seeking to mix up marketing channels
By Linda Fox | August 15, 2023
Online travel giants Booking Holdings, Expedia Group and Airbnb increased marketing investment marginally in Q2 as all strive to make the most of direct channels. Read More
alt="Trends, product updates and launch news from GBTA" title="Trends, product updates and launch news from GBTA"
News / Technology
Trends, product updates and launch news from GBTA
By PhocusWire | August 14, 2023
The gathering of the global business travel industry is getting underway in Dallas, and we’ve rounded up some of the key announcements from travel management companies and technology players. Read More
alt="Go City’s Owen, Tiqets’ Elzinga on the outlook and opportunity for experiences" title="Go City’s Owen, Tiqets’ Elzinga on the outlook and opportunity for experiences"
News / Online
Go City’s Owen, Tiqets’ Elzinga on the outlook and opportunity for experiences
By PhocusWire | August 14, 2023
Tiqets founder and president Luuc Elzinga and Go City CEO Jon Owen discuss strategies to drive loyalty, the importance of tailoring products and payments to the user and other opportunities in the... Read More
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