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Booking.com for Business enhances data visibility with Traxo partnership

By Mitra Sorrells | August 15, 2023

The collaboration will give Booking.com for Business clients, who are spread across nearly 200 countries, the ability to see data about bookings made at any point of travel sale. Read More

News / Online

How online travel agencies plan to win and retain customers

By Phocuswright Research | August 8, 2023

Mobile has become one of the biggest strategic focus areas for online travel agencies, as they look drive more direct customer interaction to reduce their marketing spend and their reliance on Google. Read More

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Booking’s Fogel sees signs of “record summer travel season”

By Derek Catron | August 3, 2023

Booking Holdings enjoyed record gross travel bookings in Q2, but CEO Glenn Fogel sees even better things coming based on July figures. Read More

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Hotel bookings via mobile device continue to edge north

By Linda Fox | July 21, 2023

Affilired has been charting the rise in hotel bookings via mobile in recent years and reported a marked increase in the first quarter of 2023. Read More

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Airline industry leaders, academics will advise Google on emissions calculations

By Mitra Sorrells | July 12, 2023

Google is aiming to build trust in its flight emission data and make it the global standard for accurate, transparent and consistent information. Read More

News / Distribution

Study reveals low take-up of AI among European hotels

By Linda Fox | July 5, 2023

The Booking.com-Statista European Accommodation Barometer reveals that 23% plan to use the tools in the next six months, but two-thirds have no plans to use AI in their businesses. Read More

News / Online

Online travel platforms escape digital gatekeeper list

By Linda Fox | July 4, 2023

The European Commission published the first list of companies that consider themselves potential gatekeepers today. Read More

News / Technology

Priceline’s new AI chatbot will mix ChatGPT and Google tech

By Mitra Sorrells | June 28, 2023

Priceline's new chatbot, Penny, is equipped with security features so users can complete an accommodation booking right within the chat. Read More

News / Technology

Booking.com adds conversational trip planning with ChatGPT

By Mitra Sorrells | June 27, 2023

For now the chat platform is integrated only with Booking.com’s accommodation booking experience, but the company plans to add flights, ground transportation and other trip components in the future. Read More

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Google partners with EU aviation agency on emission data standard

By Mitra Sorrells | June 7, 2023

Lufthansa Group is the pilot partner in this initiative and will provide an extensive set of flight data from specific flights that can be used to improve estimates for future flights on the same... Read More

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Online travel giants Q1 marketing spending shows wide variance

By Mitra Sorrells | June 6, 2023

Expedia Group spent the highest percentage of revenue on marketing while Airbnb spent the least and focused on expanding brand awareness and balancing supply and demand. Read More

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LGBTQ+ travelers' destination choice influenced by current affairs

By Linda Fox | June 2, 2023

Research from Booking.com reveals that 80% of U.S. LGBTQ+ travelers say they must consider their safety, up from 65% in 2022. Read More

News / Online

Former Sabre exec Traci Mercer on her new role at Priceline

By Mitra Sorrells | May 31, 2023

In her new role as senior vice president and head of accommodations for Priceline, Traci Mercer discusses her priorities for growing the brand, opportunities in the B2B space and the importance of... Read More

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Booking Holdings sees opportunity to recreate "human travel agent” with generative AI

By Mitra Sorrells | May 4, 2023

The comments regarding generative AI came as the company shared its first quarter financial results, which had both gross bookings and room nights at record levels for a quarter. Read More

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News / Online

Consumers see costs as barrier to sustainable travel

By Kathryn Walson | April 17, 2023

While several travel organizations and brands say they are trying to help people choose greener travel, challenges include cost and helping consumers identify more sustainable options. Read More

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