Artificial Intelligence

Interview / Online

CEO Spotlight - Tony Fernandes of Capital A

By Linda Fox | August 29, 2023

Capital A has been steadily developing from an airline to an online travel platform and most recently a super app offering financial services, ride hailing, food delivery and more. Read More

Opinion / Technology

AI, the customer journey and the future of travel insurance

By Sasha Gainullin – Battleface | August 25, 2023

Artificial intelligence and machine learning present huge opportunities to reshape how the travel insurance industry operates. Read More

News / Technology

How cloud services help expand Amazon’s role in travel

By Derek Catron | August 22, 2023

Massimo Morin, Amazon Web Services’ global head of travel, shares insights into how AI and other new tech extends the company’s reach into the travel industry. Read More

News / Startups

Lufthansa unveils Swifty, an AI assistant for business travel

By Linda Fox | August 22, 2023

The technology enables business travelers to share their hotel and flight preferences via chat, select appropriate options and have them booked. Read More

News / Technology

AI Insights: Generative AI to drive efficiencies in business travel

By PhocusWire | August 21, 2023

CWT's John Pelant answers our questions about the areas the travel management company is applying generative artificial intelligence technology to. Read More

News / Online

Wego CEO on the Middle East’s travel boom, generative AI and more

By Mitra Sorrells | August 18, 2023

Wego CEO Ross Veitch explains why he's bullish on the future of tourism in the Middle East and how generative AI-powered chat interfaces could become the new "gatekeepers" for e-commerce. Read More

News / Online

Despegar reports record quarter for revenue

By Linda Fox | August 17, 2023

The Latin America OTA reported its first positive quarter since 2019 with net income of $28 million. Read More

News / Online

AI Insights: Generative AI in hotel search and booking

By PhocusWire | August 17, 2023

Geneceby Demir, CTO of Otelz, answers our questions about how the company is working with generative artificial intelligence technology. Read More

News / Online

You, Me & The Machine: The Phocuswright Conference 2023

By PhocusWire | August 17, 2023

Make plans to attend The Phocuswright Conference in November for Center Stage sessions featuring industry leaders along with dedicated programs for innovation, diversity, Young Leaders and... Read More

Opinion / Online

Power of data and analytics in tackling travel disruption

By Emily Weiss – Accenture | August 16, 2023

To prepare for disruption, airlines and airports can put innovative data and “applied intelligence” assets to use, unlocking significant value and driving the next level of performance. Read More

News / Distribution

Travel tech platform Mondee acquires Skypass, reports Q2 net revenue of $57M

By Mitra Sorrells | August 15, 2023

Skypass is the fourth acquisition for Texas-based Mondee this year, as the company looks to expand both geographically and into new content and distribution channels. Read More

News / Technology

Trends, product updates and launch news from GBTA

By PhocusWire | August 14, 2023

The gathering of the global business travel industry is getting underway in Dallas, and we’ve rounded up some of the key announcements from travel management companies and technology players. Read More

News / Online

Airbnb accelerates supply growth, looks to expand beyond core service

By Mitra Sorrells | August 3, 2023

Airbnb saw its revenue reach $2.5 billion in the second quarter of this year - with more than 115 million nights and experiences booked on the platform. Read More