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PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

alt="Travelshift looks to accelerate growth with $10M investment" title="Travelshift looks to accelerate growth with $10M investment"
News / Online
Travelshift looks to accelerate growth with $10M investment
By Linda Fox | August 31, 2023
Iceland-based Travelshift operates marketplaces including Guide to Europe for European leisure travel. Read More
alt="Cendyn acquires hotel digital marketing provider WIHP" title="Cendyn acquires hotel digital marketing provider WIHP"
News / Online
Cendyn acquires hotel digital marketing provider WIHP
By Mitra Sorrells | August 30, 2023
WIHP is based in Paris, extending Cendyn's reach in the EMEA region. Read More
alt="Travel websites failing basic accessibility tests" title="Travel websites failing basic accessibility tests"
News / Online
Travel websites failing basic accessibility tests
By Linda Fox | August 30, 2023
Consistent accessibility issues such as missing alternative text and unlabeled form fields are barriers to bookings from disabled travelers. Read More
alt="Critical tax changes impacting the lodging industry" title="Critical tax changes impacting the lodging industry"
From Our Partners / Online
Critical tax changes impacting the lodging industry
By Avalara | August 29, 2023
Accommodation platforms, online travel agencies and short-term rental operators are facing greater scrutiny, increased regulation and new tax obligations. Read More
alt="Will New York’s STR rules set stricter standard for travel?" title="Will New York’s STR rules set stricter standard for travel?"
News / Online
Will New York’s STR rules set stricter standard for travel?
By Derek Catron | August 28, 2023
Airbnb calls new rules a de facto ban against short-term rentals, but others see a sign of what may be coming for the sector.   Read More
alt="IHG launches program to promote growth for diverse hotel owners in U.S., Canada" title="IHG launches program to promote growth for diverse hotel owners in U.S., Canada"
News / Online
IHG launches program to promote growth for diverse hotel owners in U.S., Canada
By Morgan Hines | August 28, 2023
IHG Hotels & Resorts is kicking off IHG LIFT, its new program to prioritize growth for diverse hotel owners in the United States and Canada.   Read More
alt="How the digital guest journey is unlocking the next era of hospitality" title="How the digital guest journey is unlocking the next era of hospitality"
News / Technology
How the digital guest journey is unlocking the next era of hospitality
By Harman Singh Narula – Canary Technologies | August 28, 2023
Leading hotels, hospitality brands and management groups are turning to technology solutions to help create more personalized guest-staff interactions, automate rote administrative processes, improve... Read More
alt="TikTok, Instagram, X: How travel startups use social media" title="TikTok, Instagram, X: How travel startups use social media"
News / Online
TikTok, Instagram, X: How travel startups use social media
By Morgan Hines | August 24, 2023
Travel startups have been using social media as a marketing tool for some time now. But with an ever-evolving social media spectrum, what remains useful? Read More
alt="Travelport execs share insights from new platform migration" title="Travelport execs share insights from new platform migration"
News / Technology
Travelport execs share insights from new platform migration
By Michael B. Baker – Business Travel News | August 24, 2023
More than two years after launching Travelport Plus as a unified platform to replace its three legacy global distribution systems, CEO Greg Webb and chief product and technology officer Tom Kershaw... Read More
alt="Lufthansa unveils Swifty, an AI assistant for business travel" title="Lufthansa unveils Swifty, an AI assistant for business travel"
News / Startups
Lufthansa unveils Swifty, an AI assistant for business travel
By Linda Fox | August 22, 2023
The technology enables business travelers to share their hotel and flight preferences via chat, select appropriate options and have them booked. Read More
alt="Hotel payment and booking company Selfbook partners with Affirm" title="Hotel payment and booking company Selfbook partners with Affirm"
News / Distribution
Hotel payment and booking company Selfbook partners with Affirm
By Morgan Hines | August 21, 2023
Selfbook and Affirm are linking up to provide “flexible payment options” to hotel bookings. Read More
alt="Transforming brand loyalty into brand love" title="Transforming brand loyalty into brand love"
Opinion / Online
Transforming brand loyalty into brand love
By Tim Davis – Pace Dimensions | August 18, 2023
How hotel businesses in this volatile market can evolve their loyalty programs to build brand preference and affinity.   Read More
alt="Vervotech acquired as Constellation continues acquisition spree" title="Vervotech acquired as Constellation continues acquisition spree"
News / Technology
Vervotech acquired as Constellation continues acquisition spree
By Linda Fox | August 18, 2023
Founded in India in 2018, Vervotech will continue to operate independently but be able to further develop its products through Juniper’s resources and industry experience. Read More
alt="Wego CEO on the Middle East’s travel boom, generative AI and more" title="Wego CEO on the Middle East’s travel boom, generative AI and more"
News / Online
Wego CEO on the Middle East’s travel boom, generative AI and more
By Mitra Sorrells | August 18, 2023
Wego CEO Ross Veitch explains why he's bullish on the future of tourism in the Middle East and how generative AI-powered chat interfaces could become the new "gatekeepers" for e-commerce. Read More
alt="Despegar reports record quarter for revenue" title="Despegar reports record quarter for revenue"
News / Online
Despegar reports record quarter for revenue
By Linda Fox | August 17, 2023
The Latin America OTA reported its first positive quarter since 2019 with net income of $28 million. Read More
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